Hand2Heart CPR is pleased to offer the following refund policy. If you wish to cancel your registration more than 7 days before the start of your originally scheduled course, simply notify us in writing of this fact. The best way to do this is to reply to your confirmation email and request the refund. This way you have a confirmed time that you requested the refund. Refunds will be issued in the same method of payment as the original payment (e.g., credit card purchases will be credited to the original credit card account).
Less than 7 days before the start of your course, no refund is possible however we will transfer 100% of your payment to another course of your choice. You may contact us via telephone or email to request the change to your new course. Please note, if you cancel your course the day you are to attend, there is no refund and no transfer.
The first transfer is free. Additional transfers will result in a full charge to take the course.